Pricing & Finance:
Q: Do I need to qualify for the online price?
A: No, everyone qualifies for Phillips online pricing, and you may be able to save even more money. Some dealers advertise with qualifying rebates that customers don't always qualify for.
Q: Do you offer online credit applications for Pre-Approval?
A: Yes, we do offer online credit applications.
Q: How does Finance pre-qualification work?
A: With Phillips, you can choose to pre-qualify for a specific vehicle or a dollar amount, with no impact to your credit score. Simply fill out a pre-qualification request, which will ask for personal, income, and housing information. Then our finance sources will return a decision (usually within 5 minutes).
Q: I don't have the best credit score. Can I finance with Phillips?
A: Yes. We have a Large number of Finance Sources for most credit profiles. Every Phillips customer will enjoy the same upfront pricing and exceptional customer service.
Q: This is my first time buying a car. Can I finance with Phillips?
A: We will work with you to secure a no credit car loan, Our finance sources accommodate most credit profiles, and every Phillips customer will enjoy the same upfront pricing
Inventory and Vehicle History:
Q: Can I see a Carfax report for used vehicles?
A: Yes, the Carfax link is available on all our pre-owned inventory.
Q: Do you have photos of the actual vehicle?
A: Yes, our inventory is photographed twice a week, the clean white background you see is just to remove distracting elements to improve your viewing experience.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a great Selection of New & Pre-Owned EV's Available. Contact us today to see how we can help!
Pre-Owned Inventory Questions:
Q: Do you sell cars under $20K?
A: Yes, Phillips Chevrolet has a variety of amazing pre-owned vehicles that are priced $20,000 and lower! Click Here to view them!
Q: How do you ensure the quality of your pre-owned vehicles?
A: All of our pre-owned vehicles undergo a thorough inspection and reconditioning process to ensure that they meet our high standards for quality and safety.
Car Financing Questions:
Q: Can I complete a credit application online before visiting?
A: Yes, you can use our finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our Finance Center.
Buying Process:
Q: Do you accept trade-ins?
A: Yes, we do accept most all vehicles on trade, please contact us for further details.
Q: Can I arrange home delivery or test drives?
A: Please contact us to discuss your situation.
Q: Can I customize a new car to my preferences?
A: Yes, many new car models offer a variety of customization options, including color, interior features, and technology upgrades.
Protection & services:
Q: Do you offer extended warranties?
A: Yes, we do offer various different protection plans to accommodate your needs.
Logistics:
Q: Are you open weekends?
A: Yes, Sales is open on Saturdays from 8am till 6pm & service is open 8am till 4pm.
Q: Can I schedule service online?
A: Yes, we do offer online service scheduling.
Q: Do I need to make an appointment for a test drive?
A: An appointment is generally a great idea, especially if you're coming in to see us on a busier day like a Saturday afternoon. However, we're always here so feel free to stop in at Phillips Chevrolet and a team member will help you!
Q: Does Phillips Offer Spanish-Language Support?
A: Yes. Phillips offers support in several languages besides English, including Spanish, Polish, Arabic, Italian, & Greek.
Selling a Vehicle:
Q: Will Phillips purchase my vehicle?
A: We're truly interested in purchasing any car or truck.
We want to make an offer for your vehicle whether it is sold on our lot or taken to auction.
Q: Can I sell my car to Phillips without buying a car from Phillips?
A: Yes, we will buy it outright or take it in on trade.
Q: Is the online offer a real offer or an estimate?
A: The online offer is a real offer and valid for 7 days. If you have an online offer to redeem, bring it to any Phillips location. Once we verify that your car's condition, use, and history matches the information you provided about your car, the transaction is made. Some offers are adjusted after the verification process. We only adjust online offers if a car's condition, use, or history differs from the information we received.
Q: What do I need to sell my car to Phillips?
A: The items listed below are required:
- Your car's title or payoff information. All titleholders should be present.
- Valid and current registrations
- Valid state-issued photo ID for all titleholders.
- All keys and remotes
Q: How do I get paid for my car?
A: Once all paperwork is completed and finalized, a check for the purchase will be given.
Contact Us
Frankfort Location
9700 West Lincoln Highway
Frankfort, IL 60423
(866) 488-3323
Lansing Location
17730 Torrence Ave.
Lansing, IL 60438
(866) 488-4313
Bradley Location
1400 Locke Drive
Bourbonnais, IL 60914
(866) 488-2793
Frankfort Location
9700 West Lincoln Highway
Frankfort, IL 60423
(866) 488-3323
Lansing Location
17730 Torrence Ave.
Lansing, IL 60438
(866) 488-4313
Bradley Location
1400 Locke Drive
Bourbonnais, IL 60914
(866) 488-2793
Contact
Hours
- Monday8:00AM - 7:00PM
- Tuesday8:00AM - 7:00PM
- Wednesday8:00AM - 7:00PM
- Thursday8:00AM - 7:00PM
- Friday8:00AM - 7:00PM
- Saturday8:00AM - 6:00PM
- SundayClosed