When you shop for a Silverado or an Equinox, you probably compare price, trim, and financing. You probably don’t think about how long the person across the desk has worked there. Maybe you should. Experience shapes everything from a trade-in appraisal to a service diagnosis, and at Phillips Chevrolet, that experience is public record.
What Is the Phillips Chevrolet Decade Club?
The Decade Club is Phillips Chevrolet’s recognition program for team members who have been with the dealership for 10 years or more. Its roster lists more than 60 people across the Frankfort, Lansing, and Bradley stores. The dealership’s own thank-you credits these loyal, hard-working employees with helping make Phillips Number One. Recognition like this isn’t tucked away in a break room. It’s published on the dealership’s website for every customer to see.
Four Decades on the Shop Floor and Counting
The roster begins with James Pasquinelli, a Frankfort service technician on the team since 1983, which is more than 40 years. Dale Hesser, also a Frankfort technician, joined in 1986. Christine Finch, a Frankfort service advisor, joined in 1992. Robert Noer, the Inventory Manager, arrived in 1994, and General Manager Michael Maheras joined in 1998.
Read that list again, and you’ll see the full chain a customer touches: the technician who fixes the vehicle, the advisor who explains the repair, the inventory manager who sources the right truck, and the leader who stands behind all of it.
Careers That Reach Beyond the Sales Floor
A dealership career is not one job. The Decade Club roster includes technicians, service advisors, parts counter staff, sales specialists, a warranty administrator, a comptroller, and even a shuttle driver. It also includes leadership titles such as Fixed Operations Director, Parts Director for all stores, Internet Sales Director, and Used Car Director, along with a Dean of Phillips University.
When a dealership keeps people for a decade or more, leadership roles can be filled by people who already know the products, the customers, and the standards. That is promoting from within in practice. Leaders who have lived the culture don’t have to learn it on the job.
Why Tenure Matters When You Buy or Service a Chevy
Long-term employees change the customer experience in ways you can feel:
- Sharper diagnostics: Technicians who have worked on Chevrolets across several model generations recognize patterns faster.
- Continuity: An advisor with years on the job understands how your repair history fits together
- Smarter appraisals and sourcing: Managers who have watched the market through many cycles price trades and track inventory with more confidence.
- Accountability: Leaders who have done the work set realistic expectations.
Look closely at Lansing, and you’ll find twelve team members who all started in 2013. Retention like that usually reflects a workplace people choose to stay in.
Building a Career with Phillips Chevrolet
Whether you’re a technician, a sales professional, or someone just starting out, the Decade Club shows the kind of long-term path the dealership values. Candidates from Orland Park to Joliet can explore openings through the Employment page, and the Internships page is a good starting point for students.
When you visit Phillips Chevrolet, with locations in Frankfort, Lansing, and Bradley, you’re visiting the best in the business. Family-owned and operated for over 50 years, we don't just sell cars; we build relationships. Our commitment to excellence has earned us the title of Cars.com 'Chevrolet Dealer of the Year, ' ranking #1 in the United States among over 3,000 Chevy dealerships, and recognition as the #1 Selling Chevy Dealer in Illinois for 20 years in a row. We are also a JD Power 'Dealer of Excellence' and proudly maintain an A+ Rating with the Better Business Bureau. With Illinois’ largest Chevrolet inventory and a team dedicated to award-winning service, we’re ready to help you find your next dream car.
FAQ: Careers and Long-Term Employees at Phillips Chevrolet
Q: What is the Phillips Chevrolet Decade Club?
A: It’s the dealership’s recognition program for employees who have worked at Phillips Chevrolet for 10 years or more, with the full roster published on the website.
Q: How many years does an employee need to join?
A: Ten years of service qualifies a team member for the Decade Club.
Q: Which departments are represented?
A: Service, parts, sales, used cars, inventory, warranty, accounting, and management are all represented across the Frankfort, Lansing, and Bradley locations.
Q: Why does employee tenure matter when I’m buying a car?
A: Experienced staff tends to diagnose problems faster, appraise trades more accurately, and give you consistent service from one visit to the next.
Q: Where can I find job openings at Phillips Chevrolet?
A: The Employment and Internships pages live under the About Us menu on phillipschevy.com.